Using Workforce Management Solutions to Help with Magnet®

Patricia Dorgan

Magnet® is a prestigious designation, but the Magnet journey, which is the path hospitals take to earning Magnet status, can be challenging. Hospitals with Magnet status share several, desirable characteristics among their workforce. Chief among them are engaged and highly satisfied nurses. Achieving these characteristics doesn’t just happen; it requires making workforce management an organizational priority.

Focus on nurses.  Human resources technology can be used to fully understand the role and position of nursing within an organization. By recognizing and rewarding good nursing talent, organizations foster a positive work environment where staff is fully engaged in the delivery of high quality care.

Advocate for employees. Understanding the vision and incorporating it into the strategic plan is important. Staffing and scheduling, human resources, payroll and patient classification technology all work together to support a positive, empowered working environment.

Demonstrate commitment to empowerment. Self-scheduling tools allow employees to control their own work/life balance and demonstrate trust between employer and employee. Mentoring and role development are also important.

Demonstrate commitment to professional development.  Employees should be made to feel like they control their own professional destiny. Encouraging a culture of safety gives employees pride in ownership of their organization’s quality care goals and metrics. Self-service competency testing and management also gives employees more autonomy over their professional development.

Don’t settle for the status quo. Keep innovating. Technology continues to evolve and so should healthcare organizations. Evidence-based practices get better with innovation. Organizations should invest in research and leverage their workforce management tools to the fullest extent. Tapping into integrated technology ensures complete optimization of the workforce.

It goes without saying that prioritizing the workforce is something that doesn’t just benefit hospitals seeking to achieve Magnet status. In this new accountable care-focused environment, engaged, satisfied and highly qualified nursing talent is critical to long-term success.

GE Healthcare is proud to serve many clients with Magnet status. These clients have made workforce management a priority by investing in technology that supports strategies that focus on managing, developing and deploying the healthcare workforce. Hospitals with successful workforce management strategies may realize many benefits, such as attracting and retaining top talent, experiencing low turnover rates, improving patient care metrics, reducing labor costs and elevating staff satisfaction.

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