A Change Control process is essential to help track requests for system changes, assess feasibility, make and test the change, put it into production and alert your organization. Here, I talk about implementing and communicating your changes. In previous posts … Read more
About Kim Mathews-Franco
Kim Mathews-Franco currently works as a Process Consultant for GE Healthcare. She has 25 years of experience in the healthcare industry and is well-rounded all areas of revenue cycle management. The first 10 years of her experience were in practice operations and government/third-party insurance billing and collections. The last 15 years were dedicated to aligning solutions to help support the financial success of her company’s organization where she was responsible to train, implement and support various applications. Her core competency is in practice management and GE Centricity Business Solutions.
Without a Change Control process it’s nearly impossible to track requests for system changes, assess feasibility, make and test the change, put it into production and keep interested parties in the loop. In my post titled “Managing Chaos”, I described … Read more
With change requests coming in daily from multiple directions, many of us struggle to manage system changes. Without a Change Control system, chaos looms: requests fall through the cracks, low-priority changes happen while higher priorities sit in the queue, teams … Read more